You will learn how to
- Install, manage and support Windows XP Professional
- Prepare and perform an XP installation
- Construct personalised environments for multiple users
- Operate within an enterprise network environment
- Share resources across a Windows XP network
- Maintain, troubleshoot and restore the operating system
Course benefits
Business is increasingly computer-driven. Users and support staff need greater ease of use and improved productivity. Microsoft's Windows XP Professional operating system offers a simplified interface, integrated Web technologies and enhanced networking for Internet-connected environments. Its features and utilities allow easier installation, customisation and management of the desktop work environment.
In this course, you gain the knowledge and skills to successfully install, configure and manage Windows XP Professional in your organisation.
Who should attend
This course is valuable for PC technicians and support staff, help desk personnel, systems administrators, consultants and managers. Prior experience with a Windows graphical user interface is assumed.
Hands-on training
Throughout this course, extensive hands-on exercises provide practical experience implementing and supporting Windows XP Professional. Exercises, performed under the guidance of an expert instructor, include:
- Installing and configuring Microsoft Office and legacy applications
- Creating separate working environments for multiple users
- Securing Windows XP resources
- Configuring and managing the encrypting file system
- Sharing an Internet connection
- Accessing corporate workstations and servers with Remote Desktop
- Interacting with Windows domains
- Installing, configuring and rolling back device drivers
Course content
Introduction to Windows XP
- Hardware and software support
- Seamless access to resources
- Differences between XP editions
- Purchasing Methods
- Licensing and activating Windows XP
Setting Up a Windows XP Professional Workstation
Preparing for installation
- Migrating user settings
- Evaluating hardware compatibility
- Choosing between a clean install and an upgrade
Performing a Sysprep installation
- Installing the operating system
- Configuring multi-lingual internationalisation
- Working with the Setup Wizard
Structuring Windows XP for Multiple Users
Providing personalised user environments
- Creating local users and groups
- Managing user profiles
Implementing local security
- Enabling account security
- Setting file permissions
- Securing data with Encrypting File System (EFS)
- Creating a local EFS Data Recovery Agent
Operating within Domain Environments
Enterprise networking concepts
- Small business vs. corporate networks
- Remotely controlling XP Professional
- Using Windows 2003 Terminal Services
Functioning within an enterprise infrastructure
- Joining a Windows domain
- Locating resources with a directory service
Sharing and Securing Resources
Hosting shared resources
- Sharing files and printers with other Windows users
- Making resources available via the Web with Internet Information Server (IIS)
- Setting permissions on network resources
Building a Windows XP network
- Configuring protocols and clients
- Bridging networks
- Enabling Internet Connection Sharing (ICS)
- Protecting Windows XP with the Internet Connection Firewall
Managing the Operating System and Its Applications
Installing and configuring devices
- Plug and Play concepts
- USB
- Universal Plug and Play
- Devices
- Code signing
- Auto Update options
- Windows File Protection
- Wizards
- ACPI power management
- Hardware management
Adding and troubleshooting software
- Installing user applications with the Windows Installer Service
- Overcoming compatibility problems
- Creating custom file associations
- Customising compatibility with the Application Compatibility Toolkit
Maintaining and recovering the system
- Editing the Registry
- Recovering with System Restore points
- Restoring the system with Automated System Recovery (ASR)
- Evaluating and installing Service Packs and hotfixes
Evaluating new Service Pack 2 features
- Working with the Security Center
- Configuring the Windows Firewall
- Locating and connecting to wireless networks
- Blocking Internet pop-ups
- Preventing unsafe data execution
- Detecting and blocking spyware
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